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Privacy Policy

  • What Personal Information is Collected
    • Customer name
    • Email address
    • Phone number
    • Other information provided voluntarily by the customer
  • How Personal Information is Used
    • To communicate with customers regarding IT services and support
    • To respond to customer inquiries and fulfill service requests
    • To provide updates related to ongoing IT issues or scheduled maintenance
  • Who Personal Information is Shared With
    • Personal information is not shared with third parties without explicit written consent from the customer
    • Exceptions may apply if required by law or to comply with a legal process
  • SMS Consent
    • SMS consent is used solely for communication related to IT services
    • SMS consent is not shared with third parties for marketing purposes
  • SMS Terms of Service
    • We get consent verbally by asking if you agree to receive conversational text messages from Techsient.
    • By opting into SMS communications from Techsient verbally or via a web form or other medium, you agree to receive SMS messages related to our IT and cybersecurity services and support.
    • These messages may include service notifications, security alerts, system maintenance updates, appointment scheduling, billing reminders, and other account-related communications.
    • Message frequency varies.
    • Message and data rates may apply based on your mobile carrier plan.
    • For more information, see our Privacy Policy at https://www.techsient.com/privacypolicy.html.
    • To receive assistance, reply HELP to any message.
    • To opt out at any time, reply STOP to any message.
  • Accessibility
    • This privacy policy is accessible via a link on all web forms where personal information is collected
    • A link to this privacy policy is also included in the footer of every page on our website
  • Contact Information
    • For any questions regarding this privacy policy, please contact us at: info@techsient.com